“Quality depends on the people”

Jul. 23.2019

“Quality depends on the people”


It is the last edition of this series “Guardians of Kito Quality”.  Our Chief Quality Officer Tsuneo Yuzurihara shares his fresh thoughts about “Kito Quality”.



“Quality depends on the people involved in production,

and I believe it derives from their integrity and diligence!”


Tsuneo Yuzurihara

Managing Director, Chief Quality Officer


For 86 years, quality has been the top priority at Kito as we play our part in proudly presenting Japanese manufacturing to the world. Our founder Miyoshi Kito was a born workman, striving to go beyond helping customers solve specific problems. He explored ways to realize the ideals of any given product, making it more compact, lighter, and easier to operate and better in myriad ways. His uncompromising product evaluations and continuing improvement earned for Kito products the highest evaluations in our industry, and are without doubt the foundation of the Kito quality we maintain until today.




At Kito we conduct many kinds of testing, including durability, to determine the unexplored limits of product performance. This is not just to assure our quality standards, but to ensure a safe and secure workplace for every customer at the same time. Rather than think about sales and profit first, Kito reaches out to customers to hear their voices, process that intelligence and work to fulfill it. This attitude has been highly evaluated by our customers in various industries, building confidence in Kito products.


Within our manufacturing processes it’s important to create systems to assure quality. With much thought and research, and through many trials, our Manufacturing Technology Department is building up production mechanisms to prevent defects. Above all else, however, quality depends on the people involved in production, and I believe it derives from integrity and diligence. When we believe that our hearts and minds create quality, in our design and production processes, in our inspections and the setting of quality standards, quality flows naturally. As the understanding of Kito quality deepens across the Group, it changes the thoughts and actions of every employee, and operations in every office and plant will go more smoothly, so that we will be able to provide the Kito-guaranteed-products and service to our customers around the world.